Support
Last updated June 13, 2026
Need help with Lobbies? You're in the right place. Most things can be handled directly in the app; for everything else, email is the fastest way to reach a human.
Contact
Email support@lobbies.app and we'll get back to you. Include your username (e.g. @you) and as much detail as you can about what you were doing when something went wrong.
Common questions
How do I connect Steam? Settings → Steam → Connect Steam. Your Steam “Game details” privacy must be set to Public for library import and the “Playing now” status to work.
How do I sync my Steam library? Settings → Steam → Sync Steam library. Re-running is safe — we only add games you don't already have.
How do I use my Steam avatar? When you connect Steam we copy the avatar over once. To refresh it later, Settings → Steam → Use Steam avatar.
How do I make my profile private? Settings → Privacy → toggle “Private profile.” Only people you follow will see your posts, lists, reviews, and library.
How do I block or report someone? Open their profile, tap the ⋯ menu, and pick Block or Report. Blocks are mutual — you stop seeing each other.
How do I delete my account? Settings → Danger zone → Delete account. This permanently removes your profile and everything you've posted. There's no undo.
How do I turn off notifications? iOS Settings → Lobbies → Notifications. Inside the app, we send notifications for follows, replies, likes, and threads in lobbies you watch.
Reporting a bug or safety issue
For bugs, include what you tapped, what you expected, what happened instead, and (if you can) your device + iOS version. Screenshots help.
For safety issues — harassment, hateful content, spam, or anything that violates our Terms — use the Report option on the affected post, review, or profile in the app first. If something needs urgent attention, email us directly.
More
See our Privacy Policy and Terms of Service for the full rundown.